Returns & Exchanges

At WestenGW, we want you to love your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. Simply follow our streamlined process to ensure a quick refund or exchange to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the unworn garments in their original packaging, ensuring all designer tags and labels remain intact.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.